Shipping Policy
We aim to process and deliver your Subah Savera orders safely and efficiently.
1. Order Processing
Orders are processed after successful order confirmation and, where applicable, payment confirmation.
Processing may take longer during weekends, public holidays, promotional periods or unusually high order volumes.
2. Delivery Time
Estimated delivery time generally depends on the customer's location, courier partner and serviceability.
Delivery dates are estimates and are not guaranteed unless specifically stated.
3. Shipping Charges
Applicable shipping charges, if any, will normally be displayed during checkout before payment is completed.
4. Shipping Locations
We ship to locations supported by our courier and logistics partners. Certain PIN codes may not be serviceable at all times.
5. Order Tracking
Where available, tracking details may be shared through email, SMS, WhatsApp or another communication method after dispatch.
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address, mobile number and PIN code.
Additional charges may apply if an order needs to be shipped again because incorrect delivery information was provided.
7. Delivery Delays
Delays may occur due to weather, courier disruptions, transportation issues, public holidays, strikes, natural events or other circumstances outside our reasonable control.
8. Damaged Shipment
If a shipment arrives visibly damaged, please contact us promptly and provide photographs or videos where required.